AN UP-TO-DATE OVERVIEW OF THE MOTIVATION-PERFORMANCE RELATIONSHIP: A STUDY ON THE BOSNIAN BANKING SECTOR A STUDY AT ZIRAAT BANK OF BOSNIA AND HERZEGOVINA

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Sümeyye KUŞAKCI Fahri Dede

Abstract

This study aimed to examine the effect of motivation on work performance. A quantitative research was conducted with the participation of 188 employees working at Ziraat Bank of Bosnia-Herzegovina through a questionnaire consisting of demographic information form, performance, and motivation scales.
The study concluded that gender, age, and duration of service in the current institution did not significantly affect performance and motivation. However, education level, marital status, income level, and total work experience made a significant difference in task performance, motivation, intrinsic motivation, and extrinsic motivation, respectively.
Moreover, while a moderately positive relationship was found between task performance and intrinsic motivation, contextual performance was determined to be associated with intrinsic and extrinsic motivation moderately and weakly, respectively. On the other hand, work performance had a moderate positive relationship with job motivation. According to the result of regression analysis, job performance is affected positively by intrinsic and negatively by extrinsic motivation.

Article Details

How to Cite
KUŞAKCI, S., & Dede, F. (2022). AN UP-TO-DATE OVERVIEW OF THE MOTIVATION-PERFORMANCE RELATIONSHIP: A STUDY ON THE BOSNIAN BANKING SECTOR. The South East European Journal of Economics and Business, 17(2), 96-112. Retrieved from http://journal.efsa.unsa.ba/index.php/see/article/view/1594
Section
Scientific and Professional papers: Economics and Business
Author Biographies

Sümeyye KUŞAKCI, İbn Haldun University

Assistant Professor
(corresponding author)
School of Business, Ibn Haldun University
Adress: Başak Mah. Ordu Cad. No:3 P.K. 34480 Başakşehir/İstanbul, Türkiye
E-mail: sumeyye.kusakci@ihu.edu.tr sumeyyearslanoglu@gmail.com
ORCID: 0000-0002-9493-2591

Fahri Dede, Ibn Haldun University

School of Business, Ibn Haldun University
E-mail: fahridedezade@gmail.com
ORCID: 0000-0001-7891-7861