THE ROLE OF SOCIAL SKILLS IN ENHANCING MANAGERIAL PERFORMANCE THROUGH TRANSFORMATIONAL LEADERSHIP CHARACTERISTICS: A DEVELOPING COUNTRY PERSPECTIVE

Main Article Content

Alisa Mujkić Amra Kapo Jasna Kovačević Benina Veledar

Abstract

Although a significant number of studies analyzing the impact of transformational leadership on job performance has been recognized, there is a lack of research considering this construct in the context of managerial performance, and along with interpersonal characteristics. To fill this gap, this paper has been built on Mintzberg’s (1973) premise according to which interpersonal skills play an important role in achieving not only managerial performance but also their leadership styles. In other words, it has been argued that transformational leadership behaves as a mediator in the relationship between social skills and managerial performance. Given the main findings, the paper contributes to practical thinking by indicating the importance of including social skills training focused on building social flexibility and presentation skills, so that managers could have a greater positive impact on managerial performance. As a consequence, it is well known that their better performance increases overall organizational success, which is a valuable lesson for a developing country setting in which this research has been conducted. Contributions to theory and practice are offered after which direction for further research follows.

Article Details

How to Cite
Mujkić, A., Kapo, A., Kovačević, J., & Veledar, B. (2025). THE ROLE OF SOCIAL SKILLS IN ENHANCING MANAGERIAL PERFORMANCE THROUGH TRANSFORMATIONAL LEADERSHIP CHARACTERISTICS: A DEVELOPING COUNTRY PERSPECTIVE. The South East European Journal of Economics and Business, 20(1), 68-83. Retrieved from https://journal.efsa.unsa.ba/index.php/see/article/view/2567
Section
Scientific and Professional papers: Economics and Business
Author Biographies

Alisa Mujkić, University of Sarajevo - School of Economics and Business

Assistant Professor
University of Sarajevo - School of Economics and Business
alisa.mujkic@efsa.unsa.ba
ORCID: 0000-0003-2411-9260

Amra Kapo, University of Sarajevo - School of Economics and Business

(Corresponding author)
Associate professor
University of Sarajevo - School of Economics and Business
Trg Oslobodjenja – Alije Izetbegovic 1, 71000
Sarajevo, Bosnia and Herzegovina
amra.kapo@efsa.unsa.ba
ORCID: 0000-0001-5066-7696

Jasna Kovačević, University of Sarajevo - School of Economics and Business

Associate professor
University of Sarajevo - School of Economics and Business
jasna.kovacevic@efsa.unsa.ba
ORCID: 0000-0001-6060-2298

Benina Veledar, University of Sarajevo - School of Economics and Business

Associate Professor at Department of Accounting and Audit
University of Sarajevo - School of Economics and Business
Bosnia and Herzegovina
benina.veledar@efsa.unsa.ba
ORCID: 0000-0002-7636-5685