THE INFLUENCE OF SERVANT LEADERSHIP ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR: THE MEDIATING EFFECT OF ORGANIZATIONAL COMMITMENT

Main Article Content

Mohammad Harisur Rahman Howladar Md Sahidur Rahman

Abstract

The main aim of the study to find out whether organizational commitment has any mediation effect on the relationship between servant leadership and organizational citizenship behavior. Data was collected from 432 managers and staff of private commercial banks in Bangladesh. The respondents were selected using the convenience sampling technique. Structural equation modeling was used for analyzing the collected data. The study reveals that servant leadership has a direct influence on organizational commitment and organizational citizenship behavior, as well as organizational commitment has a direct impact on organizational citizenship behavior. It is also revealed that the relationship between servant leadership and organizational commitment is partially mediated by organizational commitment. The main implication of the study is that employees’ organizational citizenship behavior can be improved by servant leadership of managers through the indirect effect of organizational commitment of employees. The study also pinpoints some limitations as well as future research directions.

Article Details

How to Cite
Howladar, M., & Rahman, M. (2021). THE INFLUENCE OF SERVANT LEADERSHIP ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR: THE MEDIATING EFFECT OF ORGANIZATIONAL COMMITMENT. The South East European Journal of Economics and Business, 16(1), 70-83. Retrieved from http://journal.efsa.unsa.ba/index.php/see/article/view/1231
Section
Scientific and Professional papers: Economics and Business
Author Biographies

Mohammad Harisur Rahman Howladar, Professor, Department of Management, Chittagong University

Mohammad Harisur Rahman Howladar, PhD
(corresponding author)
Professor
Department of Management
University of Chittagong, Bangladesh
Email: harisur@cu.ac.bd
Address: University of Chittagong, Chottogram,
Bangladesh
ORCID: https://orcid:org/0000-0003-2302-5561

Md Sahidur Rahman, Professor, Department of Management, University of Chittagong

Md Sahidur Rahman, PhD
Professor
Department of Management
University of Chittagong, Bangladesh
Email: sahidur_cu@yahoo.com