Matibiri, Bright, Graduate School of Management, University of Zimbabwe, Zimbabwe

• Vol 11 No 1 (2016): South East European Journal of Economics and Business - Scientific and Professional papers: Economics
  AN INVESTIGATION INTO THE IMPACT OF SERVICE QUALITY, FREQUENT FLIER PROGRAMS AND SAFETY PERCEPTION ON SATISFACTION AND CUSTOMER LOYALTY IN THE AIRLINE INDUSTRY IN SOUTHERN AFRICA
  Details  DOWNLOAD PDF  DOI: 10.1515/jeb-2016-0006  Untitled